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Encompass® FAQs



Get answers to frequently asked claims questions.

Our agents and claims team representatives are always available for support and guidance. In addition, our FAQs are a great reference for quick answers to many commonly asked questions regarding your auto, home and catastrophe claims.

Home Claims FAQ

Learn what to expect when making repairs after a homeowners claim.

Get answers

Auto Claims FAQ

Get your auto claims questions answered and get back on the road.

Get answers

Catastrophe Claims FAQ

The right answers after a disaster can help you on the road to recovery.

Get answers


If you have a question you don't see an answer to, don't hesitate to give us a call at 1-800-588-7400 for auto or home claims or 1-800-340-3016 for catastrophe claims.

The general information contained in The Encompass Blog is provided as a courtesy, and is for informational and entertainment purposes only. The contents of this website are subject to periodic change without notice. Information provided on The Encompass Blog is not intended to replace official sources. Although attempts will be made to ensure that the information is accurate and timely, the information is presented "as is" and without warranties. Information contained on The Encompass Blog should not be mistaken for professional advice. Information contained herein should not be considered error-free and should not be used as the exclusive basis for decision-making. Use of website information is strictly voluntary and at the user's sole risk. We encourage you to obtain personal advice from qualified professionals when making decision regarding your specific situation.

Other resources linked from these pages are maintained by independent providers. The Encompass Blog does not monitor all linked resources and cannot guarantee their accuracy. Statements, views and opinions included in an independent provider's material are strictly those of the author(s). These views may not necessarily represent the opinions or policies of The Encompass Blog, the Encompass family of companies or its agents, officers or employees.

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