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Encompass® FAQs



Get answers to frequently asked claims questions.

Our agents and claims team representatives are always available for support and guidance. In addition, our FAQs are a great reference for quick answers to many commonly asked questions regarding your auto, home and catastrophe claims.

Home Claims FAQ

Learn what to expect when making repairs after a homeowners claim.

Get answers

Auto Claims FAQ

Get your auto claims questions answered and get back on the road.

Get answers

Catastrophe Claims FAQ

The right answers after a disaster can help you on the road to recovery.

Get answers


If you have a question you don't see an answer to, don't hesitate to give us a call at 1-800-588-7400 for auto or home claims or 1-800-340-3016 for catastrophe claims.

This content is for informational purposes only and may not be applicable to all situations. The coverages, features, and discounts on this website are not available in every state. Coverages, features and discounts subject to terms conditions, and qualifications.  Policy exclusions may apply. Savings vary based on factors such as state and coverages selected. If you are a current customer, review your policy for coverage details. Otherwise, please contact an Encompass Insurance Independent Agent for availability and additional information.
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