With Encompass, getting your claim payment is simple and quick. Through fast mobile e-payment, your auto and property claim payment can be issued on the same day.
Read the full Terms & Conditions
If you choose to request one of our electronic claim payment options, please read the following terms and conditions.
You may request any electronic payment option described above. If you request an electronic payment option as your preferred method of payment, there may be circumstances which still require a paper check to be issued. Participation is free and you will not be charged additional fees. You are not required to participate in electronic payment methods for your claim. You may choose to participate at any time by informing your claims service representative, should you have a claim. You may change your method of payment at any time by informing your claims service representative. If you change your method of electronic payment, we will update your change within your claim immediately upon notification. We will not impose any fee to change of payment option. If you choose to participate in electronic payment, you will be required to provide personal contact information such as an email address or cell phone number for texting. You may be asked to complete a registration process. It is your responsibility to provide us and the bank with true, accurate and complete e-mail address, contact, bank account, financial, and other information related to your electronic claim payment, and to maintain and update promptly any changes in this information. You can update your information (such as your e-mail address) by contacting your claims service representative during the handling of the claim.
Your claims team member will be there to help you through every step of the claim process. Below are some answers to a few common questions.