Back to top

Find a Claims Office



Duluth Regional Claim Office

Your peace of mind is important to us. That's why we're dedicated to providing you with fast and convenient claims service. And we think you'll appreciate the Encompass approach to handling claims. To start your claim, give us a call at:

  • Toll Free Number: (800) 955-9927
  • Emergencies: (800) 588-7400
  • Fax Number: (855) 219-7427

Important Note for Toll Free Callers: Our switchboard is open Monday through Friday from 8:00 a.m. to 6:00 p.m. Eastern Standard Time. You may leave a voice mail at anytime if you know the name or extension of the person you are calling.


Physical Address

2810 Premiere Parkway
Suite 100
Duluth, GA

Mailing Address

Encompass Claims
P.O. Box 660187
Dallas, TX 75266-0187

Important Note:

Please write the claim number and/or the policy number on all correspondence.

ECC Monitor: OK