Excellent claims service is our standard.
At Encompass, your claim is our priority. That's why we've designed a responsive, customer-centric service to find just the right way to help you.
Need Help? Call our Timesaver Claim Service® representatives at 1-800-588-7400.
Step 1
Call 1-800-588-7400 to report a loss and we will assign a claim number to track your claim.
Step 2
A claims team member will follow up to answer your questions and determine the best way to handle your loss.
Step 3
An adjuster will evaluate the damages and prepare an estimate
Step 4
A claims team member will discuss the damage estimate and settlement with you, based on your policy provisions, terms and coverage.
Step 5
Encompass will provide you the appropriate documents, payment, and address any questions you may have.
For any Claims-related mail, please send to:
P.O. Box 1623
Winston-Salem, NC 27102
No matter your claim type, you can trust that our dedicated claims team will work hard to help you.