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To file a claim call 1-800-588-7400

Encompass® Claims

We're at our best when you need us most.



Excellent claims service is our standard.

Encompass handles claims by delivering responsive, customer-centric service at every turn. In fact, Encompass has been recognized for ranking above the industry standard in overall property claims satisfaction.1

How to file a claim


Step 1


Call 1-800-588-7400 and a claims representative will help you start your claim. Please have your policy number ready.

Step 2


A claims team member will follow up within the next business day. It may take longer during a catastrophe.

Step 3


A claims team member will notify your agent and work to schedule an inspection, review your estimate and wrap up your claim quickly.


Our claims team is here to help.

No matter your claim type, you can trust that our dedicated claims team will work hard to help you.

Home Claims

You have the freedom to choose which company repairs your home. However, if you prefer, your Encompass home claims adjuster can often refer you to a vendor.

See how to file a home claim

Auto Claims

Our focus is getting you back on the road quickly with a seamless Encompass auto claims experience. You always have the right to pick the repair shop of your choice—or if you would prefer we're happy to recommend qualified facilities nationwide.

See how to file an auto claim

Catastrophe Claims

Life after a catastrophe can be an emotional time. Our National Catastrophe Team members are committed to providing timely claims service to help you get your life back to normal as quickly as possible.

See how to file a catastrophe claim

Subrogation Claims

If you submit a claim for a covered loss, but another party is responsible, we will work to seek reimbursement from the responsible party, which may include your deductible or other amounts paid.

Learn More


1 According to a prominent independent customer service rating service.

ECC Monitor: OK