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Encompass® Leadership

Meet the Encompass leadership team.

Insurance is more than a business; it's a way of living. Meet the team of trusted leaders who are dedicated to guiding Encompass Insurance.

Pat Macellaro

President, Encompass Insurance

Pat Macellaro is the president of Encompass Insurance. He previously served as Allstate's vice president of Investor Relations, after joining the department in 2013 as its director. Macellaro has five years regional experience as the finance leader and product leader for the states of Illinois, Minnesota and Wisconsin.

Pat began his career at Allstate as a financial analyst in the New York Region in 1995. He also worked as principal consultant at PricewaterhouseCoopers from 1998 - 2003. Returning to Allstate in 2003 to the protection finance organization, he supported areas of Allstate including: Claims, Product Operations and Corporate Strategy.

Pat holds a bachelor's degree in accounting from Saint Joseph's College in New York, and an MBA from the University of Illinois.

Marisela Brum

Director, Encompass Technology

Marisela began her career at Allstate in 2000 leading various efforts around Storage, Mainframe and Oracle Database Administration. She transitioned to Customer Experience Services in 2012 to help develop desktop technology solutions and support. Then she moved to her current role in 2015 as Director of Encompass Technology where she oversees the creation and delivery of innovative technology solutions that support Encompass' business goals. She currently serves as co-president of WITA (Women in Technology at Allstate) which focuses on engaging, developing, advocating for and retaining women in technology while showcasing Allstate as a technology company.

Marisela is a graduate of Columbia College with a degree in Psychology and earned an MBA specializing in Organizational Behavior from Lake Forest Graduate School of Management.

Lauren Brokaw

Director, Encompass Finance

Lauren began her career with Allstate in 2011 and has held numerous roles in finance, product operations and risk management. During her career, Lauren has supported many parts of the organization including multiple regional offices and Allstate Business Insurance. In 2020, she transitioned to the role of Director of the Encompass finance team. In this role, Lauren leads our finance department through planning and analysis and collaborates with the senior leadership team on the development and execution of our strategy.

Lauren earned her bachelor's degree in Finance and Economics from DePaul University.

Jason Heiger

Director, Encompass Portfolio Management

Jason joined Encompass in 2017 after 30 years at Allstate where he held numerous leadership across the business.

Jason has deep operational experience across multiple functional areas and a strong understanding of our business gained from a wide range of assignments in the field organization, finance, claims, operations, business insurance, procurement, internal audit and a prior role in Encompass. Jason has the ability to holistically understand the business and use his knowledge to consult and drive action across the organization.

Jason holds a Bachelor of Arts degree in Economics from the University of Connecticut and an MBA in Financial Services from Rensselaer Polytechnic Institute

Mark Hord

Director, Encompass Claims

Mark joins Encompass in 2019 after over 30 years with Allstate, including a prior role with Encompass. He has held numerous claim leadership roles of increasing responsibility with both regional and countrywide accountability. Mark is a results-focused leader with reputation of delivering strong financial and operational outcomes. Mark is a strategic thinker, strong implementer, and effectively leads others through change. In this role, Mark will be responsible for all Encompass claim strategy and operations.

Mark holds a bachelor's degree in business administration and marketing from the University of Evansville and a MBA from Butler University.

Ken Koehler

Vice President, Encompass Sales and Marketing

Ken joined Encompass in July 2018 with 25 years of experience in the independent agency channel. With prior leadership roles in sales, marketing and underwriting, Ken brings vast experience and knowledge to Encompass. Additionally, he has worked with agents in many different parts of the country, with a particular focus in the west coast, midwest and northeast.

In this role, Ken leads the sales directors from our six regions throughout the country and the marketing functions designed to help agents grow their business.

Ken earned a Bachelor's degree from St. Ambrose University. He also earned his CPCU in 1999.

Brian Savage

Vice President, Encompass Product Operations

With over 20 years with Allstate, Brian began supporting auto and property lines as a financial analyst and later a controller within the New York region. From there, as finance director, Brian managed performance of seven regions and overall career development of regional controllers. As a vice president in 2014, he led continuous improvement efforts across the enterprise resulting in sustainable productivity increases, continuous customer experience improvements and positive cultural change. Afterwards, Brian became Chief Financial Officer for Allstate's Emerging Business group where he was responsible for capital management, financial insight, and business performance to support overall profitable growth. In his role with Encompass, Brian brings his knowledge, experience and leadership capabilities to help lead all product operations for Encompass.

Brian earned his bachelor's degree in business from the University of Dayton and an MBA with a concentration in finance from DePaul University, Chicago.

Mary Zagorski

Director, Encompass Operations

Mary joined Encompass in 2007 after more than 20 years of experience at Allstate, where she held numerous leadership roles in both the independent agent and exclusive agent channels.

Mary began her career in underwriting and has led large-scale program and project management initiatives, as well as accountability for business process management, contract development, compliance and profit and loss responsibility. During her career, she has had extensive operational and executional experience focused on creating and leading new teams and departments through emerging business needs, while achieving impressive business results.

Mary is a graduate of Northern Illinois University.

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