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National Catastrophe Claim Center

Subrogation Recovery Center

New York Claim Office

Location Address:
333 Glen Street
Glens Falls, NY
Mailing Address:
Encompass Insurance
New York Claim Office
P.O. Box 5000
Glens Falls, NY 12801

Toll Free Number:
(800) 262-1145
Fax Number:
(800) 426-3692

Local Number:
(518) 761-4000
Claim Emergencies:
(800) 588-7400

Please write the claim or policy number on all correspondence.

Hours of Operation
Our switchboard is open Monday through Friday from 8:00 a.m. to 6:00 p.m. Eastern Time. However, you may leave a voice mail at anytime if you know the name or extension of the person you are calling.

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