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National Catastrophe Claim Center

Location Address:
8711 Freeport Pkwy, C1 N
Irving, TX 75063
Mailing Address:
Encompass Insurance
National Catastrophe Claim Center
P.O. Box 632119
Irving, TX 75063

Toll Free Number:
(800) 340-3016
Fax Number:
(888) 262-0912

Claim Emergencies:
(800) 588-7400

Please write the claim or policy number on all correspondence.

Hours of Operation
Our switchboard is open Monday through Friday from 7:30 a.m. to 6:00 p.m. Central Time, but during periods of significant claim volume, we will have extended hours. Leave a voice mail at anytime if you know the name or extension of the person you are calling.