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National Catastrophe Claim Center
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Location Address: 8711 Freeport Pkwy, C1 N Irving, TX 75063
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Mailing Address: Encompass Insurance National Catastrophe Claim Center P.O. Box 632119 Irving, TX 75063
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Toll Free Number: (800) 340-3016
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Fax Number: (888) 262-0912
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Claim Emergencies: (800) 588-7400
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Please write the claim or policy number on all correspondence.
Hours of Operation
Our switchboard is open Monday through Friday from 7:30 a.m. to 6:00 p.m. Central Time, but during periods of significant claim volume, we will have extended hours. Leave a voice mail at anytime if you know the name or extension of the person you are calling.
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