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Making Claim Service Easier

At Encompass, We Pride Ourselves on Superior Claim Service

We think you'll appreciate the Encompass approach to handling claims. We pride ourselves on being at our best when you need us most.

Call Us at 1-800-588-7400 to Report a Home, Auto or Catastrophe Claim

Encompass Insurance claim service includes responsive, customer—centric claims service at every turn. So if you ever need to file a claim, just call our TimeSaver Claim Service at 1-800-588-7400 anytime 24/7/365.

  • If possible, please have your policy number handy. If you're calling with a catastrophe claim, please give us any temporary phone numbers—cell numbers or numbers where you're staying you may be using.
  • The TimeSaver representative will take your information, discuss any immediate claim needs that you may have and provide you with a claim number.
  • A claim team member will follow up with you. If you call during office hours, our goal is to get back to you within two hours—and always before the end of the next business day.
  • Please note that responses from the National Catastrophe Claim Center may take up to 24 hours or longer depending on the size of the event.
  • The TimeSaver Representative will also notify your agent that you have filed a claim.

Find Your Claim Service Office

To find the nearest Claim Service Location, please tell us where the loss occurred.

Check on an Existing Claim

Call 1-877-CLM-CHEK (1-877-256-2435) anytime for accurate, up-to-date information about your claim payment status.

Auto Claims

Our focus is getting you back on the road fast with a seamless Encompass auto claims experience. You pick the repair shop—or we're happy to recommend qualified facilities nationwide.1

Home Claims

How you fix your home's damage or replace stolen or damaged articles is up to you. If you prefer, your Encompass home claims adjuster can often refer you to an approved vendor offering a workmanship guarantee of up to three years.1

Catastrophe Claims

Encompass catastrophe claim team members—part of our National Catastrophe Team—are committed to providing timely claim service to help you get your life back to normal as quickly as possible.

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